How to deal with Chat-related issues in Flexible Classroom?
The Chat is integrated but not displayed in the classroom
Check if your Chat permission has been activated. If not, activate it in the Console.
A user cannot log into the Chat
-
Check if your Chat permission has been activated. If not, activate it in the Console.
-
In case of a network issue, the user needs to switch to a better network and try exiting and re-entering the room.
A user cannot send a message in the Chat
-
Check if your Chat permission has been activated. If not, activate it in the Console.
-
Check if the user is currently banned by the teacher. The teacher can send messages by turning off the ban function.
-
Check for error messages in your console. Refer to relevant error codes.